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Refund Policy

Refunds  & Repairs.

A product will not be replaced / repaired or refunded due to excess stretching or damage caused by not following the care instructions or usage recommendations which are verbally given at events, displayed  and shipped as a care instruction note. If the stitching is chewed, picked at or sucked on this is user damage not a stitching fault or under fair wear and tear. 

Faulty stitching- Send an email with a picture of stitching within

30 days of purchase and return to Calming Cocoon for assessment. (see above.)

No refund for change or mind. 

Email Becca: Calmingcocoon@gmail.com

Made in Moreton Bay, QLD, Australia

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Facebook:

facebook.com/calmingcocoon

Email: calmingcocoon@gmail.com

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Calming Cocoon is TRADEMARKED. The owner of this name doesn't give permission for the wording to be used to promote, sell products or be part of another business entity. 

"We respectfully acknowledge the Jinibara, Kabi Kabi, and Turrbal peoples as the Traditional Custodians of the lands and waterways of the Moreton Bay region. We pay our respects to their Elders, past, present, and emerging, and recognize their ongoing connection to land, water, and community." 

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